What areas do you service?
We service Scottsdale, Paradise Valley, and the north Phoenix areas.
My pool is running, but the pool vacuum isn’t moving. Why?
Usually this happens when your cleaner went over a rock, toy, or stick. With the system running, pull your cleaner up to the surface of the pool but not out of the water and remove the [...]
Why motor seems noisy. What do I do?
Make sure all the baskets are cleaned out. If there is too much debris in the baskets it could restrict the water flow and cause the pump to cavitate and thus make noise. Make sure that your pump [...]
Should I do anything differently during monsoon season?
If you expect a monsoon storm to hit, it’s usually best to turn your system on before and during the storm. Afterward, make sure all debris is removed from the water’s surface and [...]
How long should I run my filter?
As long as there is water in your pool, you must run your system every day in order to properly circulate and filter all the water. Your pool water should turn over about twice per day in the [...]
How do I get an estimate for service or a repair?
Just give us a call at (480) 237-9929. We’ll give you a free, simple quote for many service or maintenance calls, and a speedy response to quote your problem for repairs.
How can I pay you?
We gladly accept checks, money orders, all major credit/debit cards (Mastercard, Visa, American Express, and Discover) and even PayPal. We do not charge any additional fee for electronic payment.
What is your service guarantee?
All services are covered by our Honest Service Pledge. If you have a problem with your service or have a question, call us at (480) 237-9929 and we’ll make it right ASAP. We’ll be [...]
Who is Honest Pool Care?
Honest Pool Care is a local family owned and operated business dedicated to providing exceptional service and value for all you pool service and repair needs. Our technicians are thoroughly [...]